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Privacy Policy

This privacy policy was last updated on 29 October 2025, and applies to the users of the website alojamientosuniversitariosalfil.es.

1. Data controller

RESYALMA NEO, SL.
Calle Dr. Miguel Díaz Recio, 37
Teatinos-University
29010 Malaga (Spain)
Telephone number: (+34) 952 215 013
E-mail: info@alojamientosuniversitariosalfil.es
VAT NO: B13760749

2. Data to be collected

We may collect the following information:

  • Name and surname

  • E-mail address

  • Contact telephone number

  • Billing or identification details (if applicable)

Data is only collected when the user contacts us via the form, email or telephone.

3. Purpose of processing

Personal data are processed for the following purposes:

  • Manage the requests or reservations received.

  • Respond to queries or requests for information.

  • To maintain the contractual and/or commercial relationship.

  • Send information related to the services offered (always with prior consent).

4. Legitimation

The legal basis for the processing of the data is:

  • The data subject's consent (art. 6.1.a RGPD).

  • The performance of a contract or the application of pre-contractual measures (art. 6.1.b GDPR).

5. Data retention

Personal data will be retained for as long as the relationship with the user is maintained and for as long as necessary to comply with the relevant legal obligations.

6. Communication of data to third parties

No data will be transferred to third parties, except when legally obliged to do so or when necessary for the correct provision of the service.

7. User rights

The user has the right to:

  • Access your personal data.

  • Request their rectification or deletion.

  • Opposing treatment.

  • Request the restriction of processing.

  • Request the portability of your data.

To exercise these rights, you may write to:
info@alojamientosuniversitariosalfil.es

8. Security

RESYALMA NEO, SL. adopts the necessary technical and organisational measures to guarantee the security of personal data and avoid its alteration, loss, unauthorised processing or access.

9. Submitting a complaint

If you are not satisfied with the way we handle or process your personal data, please let us know first so that we can try to resolve it directly. You can send your complaint to:

RESYALMA NEO, SL
Calle Dr. Miguel Díaz Recio, 37
Teatinos-Universidad, 29010 Málaga
E-mail: info@alojamientosuniversitariosalfil.es
Telephone number: (+34) 952 215 013

If, after contacting us, you feel that your complaint has not been properly dealt with, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).